Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
You can customise how eDesk imports your customer emails by selecting a Receiving Mode for each email and webstore channel. This guide explains…
Ticket Sharing allows you to collaborate with third parties, such as suppliers or logistics providers, by sharing a secure link to an entire…
