The Live dashboard: A real-time view of your account

Spotlight on the eDesk Insights (video)

Feedback Dashboard

Chats Insights

Chat Insights (including chatbots)

Understanding your AI Agent activity log

Knowledge Gaps in your Training content? Let's get them closed

Enable WhatsApp Chat through your eDesk Live Chat Widget

Setting up Live Chat

Auto-translation for Live Chat

Set up Live Chat on your Shopify store

How does eDesk’s Live Chat work for your customers and your team?

Troubleshooting: Live Chat widget

Introduction to eDesk's chatbot

Channel Reports