The Live dashboard: A real-time view of your account

Chat Insights (including chatbots)

Feedback Dashboard

Setting up Live Chat

Auto-translation for Live Chat

Set up Live Chat on your Shopify store

Enable WhatsApp Chat through your eDesk Live Chat Widget

How does eDesk’s Live Chat work for your customers and your team?

Troubleshooting: Live Chat widget

Introduction to eDesk's chatbot

Channel Reports

Agent Insights

Chats Insights

Tickets Insights

AI Insights: See how AI is working for you