The Live dashboard: A real-time view of your account

Chat Insights (including chatbots)

Connecting Kaufland with eDesk

Connecting Shippingbo with eDesk

Introducing AI Smart Reply: your Support team’s new best friend!

Feedback Dashboard

Setting up Live Chat

Auto-translation for Live Chat

Set up Live Chat on your Shopify store

Enable WhatsApp Chat through your eDesk Live Chat Widget

How does eDesk’s Live Chat work for your customers and your team?

Troubleshooting: Live Chat widget

Channel Reports

Introduction to eDesk's chatbot

Agent Insights