eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
eDesk's new generation AI Translation enables your business to expand into new countries without mastering or even knowing the language - allowing…
The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk's powerful Message Rules allow you to ensure your customer interactions will always be handled by the right team members. It will also…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve. Then attach your Knowledge…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Use eDesk's Message Rules to automate ticket management, giving your team more time to deliver 5 star customer support. This help file provides…
AI Assist is our suite of AI features for messaging. It includes a Content hub, Instructions, AI Smart Reply, AI Agent Assist, AI Summaries, Composer and AI…
eDesk's powerful AI (Artificial Intelligence) allows you to accelerate your response time by providing one-click AI-powered responses that are…
