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Requesting Google Reviews

The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores.  This…

Requesting FNAC reviews

The FNAC integration for eDesk's Feedback allows you to request feedback for the orders you received from your FNAC customers. This help file…

Requesting Amazon reviews

The Amazon integration for eDesk's Feedback allows you to request feedback for the orders you received from Amazon customers. This help file…

Requesting Magento reviews

The Magento integration for eDesk's Feedback allows you to request feedback for the orders you received from your Magento customers. This…

Requesting Trustpilot reviews

The Trustpilot integration allows you to request feedback based on the orders you received from your marketplaces and webstores (Shopify, BigCommerce,…

Requesting Shopify reviews

The Shopify integration for eDesk's Feedback allows you to request feedback for the orders you received from your Shopify customers. This…

Requesting eBay reviews

The eBay integration for eDesk's Feedback allows you to request feedback for the orders you received from eBay customers. This help file will…

Requesting WooCommerce reviews

The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…

Requesting PrestaShop reviews

The PrestaShop integration for eDesk's Feedback allows you to request feedback for the orders you received from your PrestaShop customers. This…

Connecting Gmail to eDesk

Connecting Gmail to eDesk couldn't be easier. Once set up, all emails sent to your Gmail inbox will appear in eDesk, allowing you to manage…

Connecting your Support Email with eDesk

A Support email address is the main point of contact for any customer purchasing from you.  Connecting your Support Email will allow all…

Amazon Request Feedback Now

The Amazon Request Feedback Now feature allows you to automatically request feedback at any point during the conversation with a customer straight…

DMarc Compliance

You may have seen the following banner appear at the top of your account:

DMarc Compliance

You may have seen the following banner appear at the top of your account:

Connecting a channel with eDesk

eDesk brings all your customer queries into one place, with related order details and conversation history.  We understand the importance…

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