Resolving Tickets (video)

Creating tickets (video)

Updating tickets in bulk

Exploring the ticket view

Mark Waiting tickets as Resolved after a certain amount of time 

Deleting Tickets

Tickets Insights

Close Amazon tickets with a No Response Needed template

How to Read/Unread Tickets

Troubleshooting: Contact Form tickets

Managing ticket statuses

Troubleshooting: Why are my tickets not imported?

Common uses of Message Rules

Snoozing tickets