You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
Respond to your customer's messages with one click - it couldn't be easier! Before you start Agent Assist responses are available…
The Magento integration for eDesk's Feedback allows you to request feedback for the orders you received from your Magento customers. This…
Magento is a popular eCommerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
Magento is a popular e-commerce platform allowing you to create an online store and sell products. Connecting your Magento account will…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Magento is a popular eCommerce platform allowing you to create an online store and sell products. Connecting your Magento account will allow…
Supercharge your customer support with eDesk's AI, which provides crafted, personal replies for your most common customer queries, and buys…
It's easy to set up eDesk's Agent Assist and HandsFree AI features - revolutionizing the way your customer support works.
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
"Where's my order?" can constitute an estimated 20-40% of customer enquiries. That's why eDesk allows you to add a direct tracking link to orders…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
