Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also autorespond to customer messages…
Automate your workflow and keep your inbox tidy by creating Message Rules that will automatically trigger actions on your eDesk tickets.
Not too sure which version of Magento you have? Log into your Magento Account and at the bottom of the screen, you will see which version…
Take the pressure off your teams and let eDesk’s Rule-only templates automatically handle the commonly-asked questions from your customers.
Add your Marketplaces, Webstores and email accounts to have all correspondence in one place Select your avatar in the right-hand corner Select…
To get started, go to your account avatar, Settings → Channels → + Add Channel Select Webstore integration → Magento This guide outlines…
Find tickets using search and filters These options can be found in the top nav 01 Search Here you can type in any keywords related to…
Magento Version 1 Connecting your Magento store to eDesk is done through an easy-to-use Magento extension To get started, go to your account…
To get started, go to your account avatar, Settings > Channels > + Add Channel Select Webstore integration > Magento 01 Choose your…
Help your teams respond to customers quickly, by creating ready-to-go templates that they can select and send.
