Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
It's important to reply to customers using Templates in eDesk to provide the fastest and most professional customer support!
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Watch this video and find out how you and your Team can save time with eDesk through automation!
Create a Manual Usage Template to help your team respond to customers quickly. This help file will guide you through creating these ready-to-go…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
eDesk's AI Chatbot template lets you quickly create a comprehensive, fully functional Chatbot in just a few clicks. It will soon be hard at…
HandsFree is part of eDesk's AI Automation suite. It allows you to automatically resolve the first incoming message in a ticket by using templates,…
