It's important to reply to customers using Templates in eDesk to provide the fastest and most professional customer support!
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Check out these example uses for Rule-Only templates, and adapt them to your business needs. This help file will guide you through how to…
Creating feedback rules in your eDesk Feedback account allows you to request seller feedback and product reviews from your buyers. In this…
Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…
Smart tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
Create a Rule-Only template to auto-respond to messages based on their content. How useful! This help file will guide you through how to…
Create a rule-only template to send acknowledgements to your customers when your Support Agents are under pressure. This help file will guide…
Create a Rule-Only template to take care of those commonly-asked questions from your customers This help file will guide you through how to…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
