Connecting Shippingbo with eDesk

Troubleshooting: Why is my order not showing on the ticket?

Exploring the ticket view

Troubleshooting: Template not showing on ticket

Spotlight on the Ticket View (video)

Intro to the Mailbox - Ticket View (video)

How to add Order Notes and Returns Info

Ticket sharing with third parties

What is a ticket?

Managing ticket statuses

Troubleshooting: Ticket status changing automatically