Troubleshooting: Why is my order not showing on the ticket?

Intro to the Mailbox - Ticket View (video)

Troubleshooting: Template not showing on ticket

How to Read/Unread Tickets

The Orders tab

Updating tickets in bulk

eDesk Customer View: Get full insights into your customers

Exploring the ticket view

Spotlight on the Ticket View (video)

How to add Order Notes and Returns Info

Ticket sharing with third parties

What is a ticket?

Spotlight on the Mailbox View (video)

Managing ticket statuses

Changing the ticket status and scheduling a message response