Troubleshooting: Why is my order not showing on the ticket?

Intro to the Mailbox - Ticket View (video)

Troubleshooting: Template not showing on ticket

How to Read/Unread Tickets

The Orders tab

Updating tickets in bulk

eDesk Customer View: Get full insights into your customers

How to add Order Notes and Returns Info

Troubleshooting: Ticket status changing automatically

Exploring the ticket view

Spotlight on the Ticket View (video)

Ticket sharing with third parties

What is a ticket?

Managing ticket statuses

Spotlight on the Mailbox View (video)