Customer support in one place, not all over the place! Get started with eDesk now!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
Create a Manual Usage Template to help your teams respond to customers quickly.
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve. Then attach your Knowledge…
Connecting your Outlook account to eDesk is quick and simple using the Microsoft API. This guide walks you through the setup process.
Take your customer care to the next level with eDesk’s Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
You'd like to use eDesk Chat with a Chatbot but don't know where to start? Or perhaps you already use an eDesk Chat widget and now want to add…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and AI Automation, which operates via…
Online businesses grow fast, and having the ability to easily upgrade or modify your subscription is essential. This guide will walk you…
eDesk's Ava chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
eDesk's AI Chatbot template lets you quickly create a comprehensive, fully functional Chatbot in just a few clicks. It will soon be hard at…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
