Customer support in one place, not all over the place! Get started with eDesk now!
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve. Then attach your Knowledge…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
Engage your website visitors with a smooth chat experience using eDesk Live Chat. This help file will guide you through the Widget Settings…
Take your customer care to the next level with eDesk’s Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
You'd like to use eDesk Chat with a Chatbot but don't know where to start? Or perhaps you already use an eDesk Chat widget and now want to add…
eDesk's AI chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and the Chatbot, which operates on your…
Set up CSAT to request feedback from customers after their support ticket has been resolved. Once a ticket has been resolved by an Agent, a message…
Connecting Gmail to eDesk couldn't be easier. In this guide, we'll show you how to connect your Gmail account in eDesk - in less than 10 seconds! Before…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
