Adding Notes on Aircall

Making and Receiving calls on Aircall

Creating an Agent profile

Introducing AI Smart Reply: your Support team’s new best friend!

AI Assist features (with Profiles)

AI Assist features

How to add Order Notes and Returns Info

Adding Tags on Aircall

Add Channel: Aircall (video)

Using Aircall in eDesk

Connecting Aircall with eDesk

Troubleshooting: Why is my order not showing on the ticket?

Leaving Internal Notes (video)

Automate your "Where is my order" responses with tracking code mapping

Adding an internal note