Adding Notes on Aircall

Using Aircall in eDesk

Making and Receiving calls on Aircall

Add Channel: Aircall (video)

Adding Tags on Aircall

Connecting Aircall with eDesk

How to add Order Notes and Returns Info

Troubleshooting: Why is my order not showing on the ticket?

Leaving Internal Notes (video)

The Orders tab

Automate your "Where is my order" responses with tracking code mapping

Adding an internal note

Using Custom Fields in eDesk

Add Channel: BigCommerce (video)

Add Channel: Shopify (video)