eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
If you started your eDesk trial via Repricer, your eDesk trial account is already connected to your Amazon channel - this means that all your…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
Did you know that you can customize the information that's shown in your Mailbox and also control the way information is displayed? This…
Is your Mailbox filling up with unnecessary spam or system messages from your marketplaces? This help file will show you how to display only…
