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Product Demo: eDesk simplifies eCommerce Customer Support (video)

What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.   

Product Demo: eDesk (video)

eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…

Troubleshooting: Finding which Magento version you're using

Magento is a popular eCommerce platform allowing you to create an online store and sell products. We understand the importance of delivering…

Add Channel: BigCommerce (video)

In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.  

Webinar: Supercharge your customer service with the eDesk 3.0 (video)

eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…

Connecting a channel with eDesk

eDesk brings all your customer queries into one place, with related order details and conversation history.  We understand the importance…

Connecting VoloCommerce with eDesk

VoloCommerce provides an ecommerce platform, a reporting platform and services for multichannel sellers to grow sales on marketplaces like Amazon,…

Connecting Shopware with eDesk

Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries.  Connecting…

Glossary of Industry Terms

This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…

The eDesk App Store

eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…

Add Channel: Shopify (video)

In this video, we will demonstrate how you can easily link your Shopify account to eDesk.  

Demo Video: Never heard of eDesk? Start here!

In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.  

Product Demo: Benefits of using an eCommerce Help Desk (video)

What are the benefits of using an eCommerce help desk like eDesk?  

Connecting BigCommerce with eDesk

Connecting your BigCommerce account will allow your messages, orders, and order information to flow directly into eDesk. 

Connecting Magento V1 with eDesk (Extension)

Magento is a popular eCommerce platform allowing you to create an online store and sell products.  Connecting your Magento account will allow…

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