eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
Is your Mailbox filling up with lots of resolved tickets that take up space and are no longer relevant? This help file will show you how…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
Did you know that you can customize the information that's shown in your Mailbox and also control the way information is displayed? This…
Thinking about making adjustments to your subscription to eDesk, Repricer, Feedback, or any other product? We're here to assist you every step…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
Use Snippets in your customer responses to deliver fast, personal and consistent customer care. This help file will guide you through creating…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Your customers have a number of ways to change or reverse their purchases when they buy through TikTok Shop. The good news is that it's simple…
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
