Connecting your Wish account will allow your messages, orders, and order information to flow directly into eDesk. When you connect Wish…
You may have seen the following banner appear at the top of your account:
Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…
This help file will walk you through adding complimentary information to your orders and tickets in eDesk. Before you start You’ll…
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…
Channelengine.com is a marketplace solution that supports over 250 marketplaces and 3rd party sales channels. Connecting ChannelEngine to eDesk allows you…
Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
Manage your customer's expectation by setting up eDesk to auto-respond to any messages that arrive when your offices are closed for a holiday. This…
If your Amazon account is already connected to eDesk but you're not receiving messages or if you disabled eDesk (xSellco) access and now wish…
eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…
Favouriting tickets is an easy way to keep important queries in one place so that you can access them quickly. This help file will show you…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
