Creating new custom roles to manage user permissions
Role permissions
Connecting Magento V1 with eDesk (API)
Managing your team’s permissions using roles
Building a powerful collaborative workspace! (video)
The Live dashboard: A real-time view of your account
Adding Users
Troubleshooting: Missing screens in eDesk
Managing Users
Marking as Important & Favouriting tickets
Speak with one of our agents or email us.