eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
In eDesk Feedback, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
Customer support in one place, not all over the place! Get started with eDesk now!
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
Lighten the load on your support team by welcoming eDesk's AI chatbot into the team! eDesk makes it super easy to set up your Chatbots and we…
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…
The Channel Reports section is a marketplace-specific reporting tool showing useful information relevant to that marketplace. It currently supports…
