eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
In eDesk Feedback, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…
Customer support in one place, not all over the place! Get started with eDesk now!
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
The Live dashboard offers a real-time snapshot of the activities occurring in your eDesk account. It's a dynamic dashboard that refreshes…
