Fine-tune your customer care with eDesk's Report Extracts
Automate your Report extracts
Channel Reports
Subscription Plans
Spotlight on the eDesk Insights (video)
Setting Service Level Agreement (SLA) Targets
Tickets Insights
Chats Insights
Agent Insights
Search Filter Download
Role permissions
Using Customer Satisfaction Survey (CSAT)
Getting started with the API
Using Tags in eDesk
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