Setting up your Company details
Configuring your eBay channel settings
Mark Waiting tickets as Resolved after a certain amount of time
How to set up a Company SLA
Creating signatures
Setting Service Level Agreement (SLA) Targets
Configuring your eDesk Mailbox
Using Customer Satisfaction Survey (CSAT)
Setting up your eBay channel mailbox
Resetting your password
Spotlight on the Mailbox View (video)
Connect your Amazon Mailbox with eDesk (Repricer.com customers only)
Troubleshooting: Yahoo Forwarding with eDesk
Troubleshooting: Gmail Forwarding with eDesk
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