Setting up your Company details

Configuring your eBay channel settings

Mark Waiting tickets as Resolved after a certain amount of time 

How to set up a Company SLA

Configuring your eBay channel settings

Creating signatures

Configuring your eDesk Mailbox

Using Customer Satisfaction Survey (CSAT)

Setting Service Level Agreement (SLA) Targets

Setting up your eBay channel mailbox

Troubleshooting: Yahoo Forwarding with eDesk

Troubleshooting: Gmail Forwarding with eDesk

Troubleshooting: Outlook Forwarding with eDesk

Changing the sender's name

Resetting your password