Channelengine.com is a marketplace solution that supports over 950 marketplaces and 3rd party sales channels. Connecting ChannelEngine to eDesk allows you…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk’s AI Composer uses ChatGPT technology to help you craft clear, professional, and engaging customer responses in seconds. It allows you…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
Profiles allows you to assign a specific tone of voice, level of detail, and a training library to a dedicated Profile, which you can then assign…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and AI Automation, which operates via…
