By including a signature at the bottom of the messages you send to your customers, you'll give your customers a more personal experience and…
In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
Did you know that you can fine-tune how eDesk manages your eBay messages? eDesk provides a set of eBay channel settings that enable you to customize…
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
In this video, we will demonstrate how you can easily link your eBay account to eDesk.
Lighten the load on your support team by welcoming eDesk's AI chatbot into the team! eDesk makes it super easy to set up your Chatbots and we…
eDesk's Chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your busy…
eDesk's AI Chatbot template lets you quickly create a comprehensive, fully functional Chatbot in just a few clicks. It will soon be hard at…
Congratulations! Your eDesk chatbot is now providing round-the-clock support to customers and buying time for your Care team to help with those…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
The Channel Reports section is a marketplace-specific reporting tool showing useful information relevant to that marketplace. It currently supports…