AI Classifications

AI powered summaries

AI Assist features (with Profiles)

Chat Insights (including chatbots)

AI Assist features

Getting Started with eDesk's AI (with Profiles)

Getting Started with eDesk's AI (Instructions version)

AI Insights: See how AI is working for you

AI Automation

AI Sample Policies

AI Sample Policies and Instructions

Introducing AI Smart Reply (with Profiles)

Introducing AI Smart Reply: your Support team’s new best friend!

Instructions and how they work for your AI

Deliver multi-language support with AI Translation