Setting up your Business Hours in eDesk

Troubleshooting: Message Rules not working

Configuring your eDesk Mailbox

AI Insights: See how AI is working for you

Setting up your Company details

Examining key nodes

Troubleshooting: Live Chat widget

How to set up a Company SLA

Assigning tickets with Round Robin

Setting up Live Chat

Managing Users

Setting Service Level Agreement (SLA) Targets

Migrating from 360dialog WhatsApp Integration to the new WhatsApp Integration

Delivery Configurations

Troubleshooting: eDesk Talk