Setting up your Business Hours in eDesk

Connecting Kaufland with eDesk

Troubleshooting: Message Rules not working

Configuring your eDesk Mailbox

Setting up your Company details

AI Insights: See how AI is working for you

Examining key nodes

Troubleshooting: Live Chat widget

How to set up a Company SLA

Assigning tickets with Round Robin

Setting up Live Chat

Managing Users

Setting Service Level Agreement (SLA) Targets

Migrating from 360dialog WhatsApp Integration to the new WhatsApp Integration

Troubleshooting: eDesk Talk