This help file will guide you through what actions to take if you have issues with Social Media in eDesk. Before you start You…
More buyers than ever use Instagram to contact brands with pre and post-sales queries. eDesk now imports DMs and mentions directly from Instagram…
Facebook is a popular way for customers to contact brands with pre and post-sales queries. Connecting your Facebook Business Page will allow…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
This help file will guide you through what actions to take if you receive a Channel Connection Failed error in eDesk. Before you start You…
This help file will guide you through what actions to take if you can't access certain screens in eDesk. Before you start You…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
