Automate your workflow and keep your inbox tidy by creating Message Rules that will automatically trigger actions on your eDesk tickets.
To get started, go to your account avatar, Settings → Channels → + Add Channel Select Webstore integration → Magento This guide outlines…
Create, manage, and assign roles to help give your team access to the tools they need and to keep your workspace secure. All of your eDesk…
Create custom roles to give your teammates customized access to the tools they need.
Find out what each role permission enables in eDesk so that you can give your teammates the right permissions for their jobs.
