Setting up your Company details

Set up brands in eDesk to streamline tickets, insights, and orders by brand

Deleting Tickets

Creating new custom roles to manage user permissions

Managing your team’s permissions using roles

Restricting user permissions for eBay cases

Deleting Users

Role permissions

Building a powerful collaborative workspace! (video)

Assigning tickets with Round Robin

The Live dashboard: A real-time view of your account

Troubleshooting: Missing screens in eDesk

Adding limited access Read-only users to your account