The Channel Reports section is a marketplace-specific reporting tool showing useful information relevant to that marketplace. It currently supports…
eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Report extracts allow you to extract specific data about your Agents, Channels, Tickets, Tags, Chats, Chatbot, User log, SLA breaches, Custom…
