In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
eDesk's powerful Message Rules allow you to ensure your customer interactions will always be handled by the right team members. It will also…
Using as many Message Rules as possible will ensure that your customer interactions will always be handled by the right team members. It will…
Use eDesk's Message Rules to automate ticket management, giving your team more time to deliver 5 star customer support. This help file provides…
Message Rules in eDesk tell the inbox to automatically perform actions such as tagging and routing messages based on the conditions you decide.…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
Is your Mailbox filling up with unnecessary spam or system messages from your marketplaces? This help file will show you how to display only…
Create a Rule-Only Template take the pressure off your teams and let eDesk automatically handle the commonly-asked questions from your customers. This…
Create a Rule-Only template to auto-respond to messages based on their content. How useful! This help file will guide you through how to…
Watch this video and find out how you and your Team can save time with eDesk through automation!
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…
This help file will guide you through what actions to take if your Message Rules are not working in eDesk. Before you start You…
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
