Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
eDesk Talk enables you to support customers that prefer to get help via a phonecall. And if you're not available when they ring, you can set…
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Agent Assist is a feature of our AI Assist suite of tools. The Agent Assist feature allows you to map your templates to different AI Classifications…
AI instructions allow users to define how the AI functions within Ava, your AI-powered chatbot, and Smart Reply, allowing for more control over…
