Customer support in one place, not all over the place! Get started with eDesk now!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
If you're unable to connect your Outlook account to eDesk using the API (the simplest method), you can still receive emails in eDesk by setting…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…
