Instead of having customer communication all over the place - customer messages scattered across separate inboxes and message centers, without…
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
eDesk is the only customer support help desk built exclusively for eCommerce.
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Have you thought of a way that we can improve eDesk? Tell us about it! This help file will guide you through creating a new feature request and…
The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement. This help file will guide you through…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through Amazon. This help file…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
This help file will guide you through what actions to take if your order isn't showing on a ticket. Before you start You need…
Customer support in one place, not all over the place! Get started with eDesk now!
