Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
The eBay integration for eDesk's Feedback allows you to request feedback for the orders you received from eBay customers. This help file will…
Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…
Creating feedback rules in your eDesk Feedback account allows you to request seller feedback and product reviews from your buyers. In this…
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
This help file will guide you through all the recent changes required to remain compliant with Amazon. If you're not sure about ALL the guidelines…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
AI Automation allows you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…