Creating feedback rules in your eDesk Feedback account allows you to request seller feedback and product reviews from your buyers. In this…
Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
This help file will guide you through all the recent changes required to remain compliant with Amazon. If you're not sure about ALL the guidelines…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
Amazon continues to tighten their policy on Buyer-Seller Messaging; therefore it is important to ensure you are not exceeding the allowed quota…
The Amazon Request Feedback Now feature allows you to automatically request feedback at any point during the conversation with a customer straight…
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through Amazon. This help file…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
Agent Assist is a feature of our AI Assist suite of tools. The Agent Assist feature allows you to map your templates to different AI Classifications…
