Feedback Dashboard

Chat Insights (including chatbots)

Exploring the ticket view

Connecting Kaufland with eDesk

Introducing AI Smart Reply: your Support team’s new best friend!

Feedback Rules and Messages

Using Amazon's Custom Feedback Rules

Feedback Rules for Amazon

Feedback Rules for eBay

Amazon Request Feedback Now

Using Snippets in Amazon Feedback requests

The Live dashboard: A real-time view of your account

Feedback Overview

Using the Feedback Rule Checker

Blocking feedback requests for products, orders and customers