AI Assist features
Introducing AI Smart Reply: your Support team’s new best friend!
Chat Insights (including chatbots)
Connecting Kaufland with eDesk
How to filter incoming emails
Sending emails via SMTP in eDesk
Creating new tickets and external emails
What will my Feedback request emails look like?
Sending Modes
Connecting Gmail to eDesk
FAQ Channel Linking with eDesk
SSpeak with one of our agents or email us.