Spotlight on the eDesk Insights (video)

What's new in eDesk?

Agent Insights

Chats Insights

Tickets Insights

eDesk Customer View: Get full insights into your customers

Chat Insights (including chatbots)

Webinar: Supercharge your customer service with the eDesk 3.0 (video)

Hiding irrelevant CSAT feedback in your Insights

AI Insights: See how AI is working for you

Connecting eDesk Talk

Troubleshooting: eDesk Talk