eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
Customer support in one place, not all over the place! Get started with eDesk now!
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk Home is a new page within your eDesk app that helps you to keep track of your mailbox and learn how to get the most from eDesk. Before…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
eDesk is the only eCommerce-focused helpdesk and therefore offers a number of extra Add-Ons to help you deliver an even better customer experience. This…
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
