So you’ve mastered the art of price management and now you’re ready to ramp up customer support capabilities? We like your style! If you…
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
If you started your eDesk trial via Repricer, your eDesk trial account is already connected to your Amazon channel - this means that all your…
In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
For the majority of use cases, connecting your Gmail to eDesk can be done using the Gmail API. To find out how to connect via the Gmail API,…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
Connecting Gmail to eDesk couldn't be easier. Once set up, all emails sent to your Gmail inbox will appear in eDesk, allowing you to manage…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
Connecting your Outlook account to eDesk is quick and simple using the Microsoft API. This guide walks you through the setup process.
