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Add Channel: Shopify (video)

In this video, we will demonstrate how you can easily link your Shopify account to eDesk.  

Add Channel: Amazon (video)

In this video, we will demonstrate how you can easily link your Amazon account to eDesk.  

Add Channel: BigCommerce (video)

In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.  

Connecting your channels to eDesk Feedback

To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…

Add Channel: Aircall (video)

In this video, we will demonstrate how you can easily link your Aircall account to eDesk.

Add Channel: eBay (video)

In this video, we will demonstrate how you can easily link your eBay account to eDesk.  

The 5 step guide to setting up your eDesk Mailbox

Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…

Connecting ChannelEngine with eDesk

Channelengine.com is a marketplace solution that supports over 250 marketplaces and 3rd party sales channels. Connecting ChannelEngine to eDesk allows you…

Setting up your Mailbox for success! (video)

Watch this video and find out all the best practices to set up your eDesk Mailbox for success!  

Connecting ChannelAdvisor with eDesk

ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces.  Connecting…

Troubleshooting: Deleting a channel

This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start    You need…

Troubleshooting: Connection Failed

This help file will guide you through what actions to take if you receive a Channel Connection Failed error in eDesk. Before you start    You…

Troubleshooting: The channel you are attempting to connect may already be in use

This help file will guide you through what actions to take if you receive a Channel may already be in use error in eDesk. Before you start    You…

Trialling eDesk? All your questions answered!

You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…

Mail Forwarding with eDesk

Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…

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