The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement. This help file will guide you through…
Did you know that you can fine-tune how eDesk manages your eBay messages? eDesk provides a set of eBay channel settings that enable you to customize…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
The Magento integration for eDesk's Feedback allows you to request feedback for the orders you received from your Magento customers. This…
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
Channelengine.com is a marketplace solution that supports over 150 marketplaces and 3rd party sales channels. Connecting ChannelEngine to eDesk allows you…
Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Discover our brand-new user avatar position and added features, dark/light mode automation! This month on eDesk, we repositioned and revamped…
Magento is a popular eCommerce platform allowing you to create an online store and sell products. Connecting your Magento account will allow…
WhatsApp requires that you use a pre-approved template to reply to customers if more than 24 hours has elapsed since they last contacted your…
