Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
To make it easier for you to differentiate between chat interactions, eDesk Chat notifications come in two sounds: one for new conversations…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
