AI powered summaries

AI Assist features

AI Assist features (with Profiles)

Chat Insights (including chatbots)

Introducing AI Smart Reply: your Support team’s new best friend!

Connecting Shippingbo with eDesk

Connecting Kaufland with eDesk

Creating a chatbot using our Chatbot template

Step-by-step Chatbot setup

Introduction to eDesk's chatbot

Creating a chatbot using our Chatbot template (with Profiles)

Introduction to eDesk's chatbot (with Profiles)

Creating and editing chatbots

Testing your chatbots

Using Profiles to set up AI personalities for your Chatbots and Smart reply