Creating and editing chatbots

Creating a chatbot using our Chatbot template

Step-by-step Chatbot setup

Exploring the ticket view

Building Training Content

Introduction to eDesk's chatbot

Creating a chatbot using our Chatbot template (with Profiles)

Introduction to eDesk's chatbot (with Profiles)

Chat Insights (including chatbots)

Testing your chatbots

Using Profiles to set up AI personalities for your Chatbots and Smart reply

CSAT for Chatbots

Your chatbot's up and running! Now monitor and manage it

Building great custom content for your AI to use

Examining key nodes