AI powered summaries

Chat Insights (including chatbots)

AI Assist features (with Profiles)

Creating a chatbot using our Chatbot template

Step-by-step Chatbot setup

Introduction to eDesk's chatbot

Creating a chatbot using our Chatbot template (with Profiles)

Introduction to eDesk's chatbot (with Profiles)

Creating and editing chatbots

Testing your chatbots

Using Profiles to set up AI personalities for your Chatbots and Smart reply

CSAT for Chatbots

Your chatbot's up and running! Now monitor and manage it