Setting up your Business Hours in eDesk

Setting up your Company details

Examining key nodes

Connecting WhatsApp Business

Requesting Trustpilot reviews

Configuring your eDesk Mailbox

Requesting Google Reviews

Setting Service Level Agreement (SLA) Targets

Delivery Configurations

Migrating from 360dialog WhatsApp Integration to the new WhatsApp Integration

Assigning tickets with Round Robin

Troubleshooting: Live Chat widget

How does eDesk’s Live Chat work for your customers and your team?

Connecting Facebook with eDesk

Setting up Live Chat