eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk's new generation AI Translation enables your business to expand into new countries without mastering or even knowing the language - allowing…
The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
eDesk is the only eCommerce-focused helpdesk and therefore offers a number of extra Add-Ons to help you deliver an even better customer experience. This…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
If you use a contact form on your website or webstore, maybe you noticed that the system messages are imported in eDesk without the customer's…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
