The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Create a Manual Usage Template to help your teams respond to customers quickly.
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
eDesk will allow you to create delivery configurations in your account so we can calculate estimated delivery times for you. This help file…
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Help your Support team respond to your customer's messages with one click - it couldn't be easier! Before you start Agent Assist is…
It's important to reply to customers using Templates in eDesk to provide the fastest and most professional customer support!
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
Check out these example uses for Rule-Only templates, and adapt them to your business needs. This help file will guide you through how to…
