Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
AI Translation helps your business expand into new markets by breaking language barriers. It allows you to deliver exceptional customer support…
eDesk will allow you to create delivery configurations in your account so we can calculate estimated delivery times for you. This help file…
You can select the Sending mode for email channels to determine the From address of messages sent from eDesk. This help file will guide you…
Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…
HandsFree is part of eDesk's AI Automation suite. It allows you to automatically resolve the first incoming message in a ticket by using templates,…
