Using Tag Groups in eDesk
Using Tags in eDesk
Assigning tickets with Round Robin
Marking as Important & Favouriting tickets
How to generate a token for the eDesk API
Tickets Insights
Search and Filters
The eDesk Smart Tools
Smart Inbox
Adding Tags on Aircall
eDesk Mailbox tour
Customizing the display in your eDesk Mailbox
Using Manual-Usage Templates in eDesk
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