Using Tag Groups in eDesk
Using Tags in eDesk
Assigning tickets with Round Robin
Marking as Important & Favouriting tickets
How to generate a token for the eDesk API
Tickets Insights
Search and Filters
The eDesk Smart Tools
Smart Inbox
Adding Tags on Aircall
The 5 step guide to setting up your eDesk Mailbox
eDesk Mailbox tour
Customizing the display in your eDesk Mailbox
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