What's new in eDesk?

Automate your Report extracts

Connecting Gmail to eDesk

Chat Insights (including chatbots)

Updating tickets in bulk

Connecting WhatsApp Business

Fine-tune your customer care with eDesk's Report Extracts

Ticket sharing with third parties

How WhatsApp pricing works

Changing the ticket status and scheduling a message response

Exploring the ticket view

Migrating from 360dialog WhatsApp Integration to the new WhatsApp Integration

Creating new tickets and external emails

Spotlight on the eDesk Insights (video)

Connecting eDesk Talk