Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
Smart tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
This help file will guide you through all the recent changes required to remain compliant with Amazon. If you're not sure about ALL the guidelines…
Want to contact your Amazon customer? Amazon has strict rules for Buyer-Seller messaging, which stipulate that sellers may only send Permitted…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
