Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
Understanding tickets and how they work in eDesk is key to delivering a fantastic, personal experience for your customers. Let's find out more! This…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
