Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
AI Automation allows you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
Buyers can perform a lot of different actions whenever they placed an order on eBay: start a return or refund request, cancel their order, etc... Whenever…
Online businesses grow fast, and having the ability to easily upgrade or modify your subscription is essential. This guide will walk you…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
