Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
Create a Manual Usage Template to help your teams respond to customers quickly.
