Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
