eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
Take your customer care to the next level with eDesk’s Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
eDesk Talk enables you to support customers that prefer to get help via a phonecall. And if you're not available when they ring, you can set…
Engage with your customers on your Shopify store using eDesk’s Live Chat. Setting it up is easy, quick, and customizable to suit your business…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk’s AI Composer uses ChatGPT technology to help you craft clear, professional, and engaging customer responses in seconds. It allows you…
eDesk's AI Chatbot template lets you quickly create a comprehensive, fully functional Chatbot in just a few clicks. It will soon be hard at…
Learn how well your Chatbots are serving your customers with eDesk's handy CSAT (customer satisfaction survey) feature, which automatically asks…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
