HandsFree: Automate your first replies

What is the AI Agent and how does it work?

Getting Started with eDesk's AI (Instructions version)

Introducing AI Smart Reply: your Support team’s new best friend!

AI Assist features

Setting up Agent Assist

AI Agent FAQs

Creating Instructions for your AI Agent

Understanding your AI Agent activity log

Creating an Agent profile

Introducing AI Smart Reply (with Profiles)

Identifying content gaps easily with your AI Agent gap report

AI Assist features (with Profiles)

AI Insights: See how AI is working for you