The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…
eDesk's API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send or…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
Using the eDesk API will allow you to connect your own system(s) directly with eDesk and perform actions automatically. This help file will…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
AI Assist is our suite of AI features for messaging. It includes a Content hub, Instructions, AI Smart Reply, AI Agent Assist, AI Summaries, Composer and AI…
eDesk's powerful AI (Artificial Intelligence) allows you to accelerate your response time by providing one-click AI-powered responses that are…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Aftership is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates. Connecting your…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve. Then attach your Knowledge…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
The Content Hub is basically the "library" that powers the Ava Chatbot and AI Smart Reply. This is where all material that the Chatbot and Smart…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
